PACS DeskCall(656) 222-1147

Radiology IT · Tampa Bay

Radiology IT support for practices and imaging centers.

When studies stop routing, priors go missing or a reading station won't log in, your radiologists stop reading. We find the cause and fix it, working with your PACS vendor and IT team instead of around them.

Our team's experience before PACS Desk:

Fix a problem, plan a project, or get ongoing support

Ways to work with us

However big or small the job, tell us what you need and we'll shape the work around it.

One-off fixes

One problem, solved: a study that won't route, a slow reading station, a broken interface.

Monthly support

An imaging IT team for your practice, for the day-to-day and the escalations.

Projects

PACS migrations, upgrades, new sites, new modalities and new remote readers, planned and delivered.

Assessments

A review of your imaging systems, network and security, with a written list of what to fix first.

Vendor selection

Help choosing a PACS, VNA, dictation or cloud vendor, and checking their proposals against what you need.

Interim imaging IT lead

Someone to run imaging IT while you hire, or to work beside your team through a big change.

Imaging solutions, from the modality to the reading room

Imaging IT is the path from an exam being acquired to a radiologist having the right study, priors and reporting tools. We connect the systems along that path and fix the handoff where it breaks.

  1. CT · MRI · ultrasound · X-ray
  2. DICOM routing · PACS and archive
  3. Worklist · reading station
  4. Report · RIS · EHR

Connect imaging equipment

Modality-to-PACS transfer, modality worklists, routing and patient identifiers. IT integration, not scanner repair.

Make images available

Storage, prefetch of priors, PACS, VNA and cloud choices, performance, and backup and recovery planning.

Set up the reading room

Diagnostic displays, workstations, remote reading, dictation and access.

Connect the rest of the practice

RIS and EHR interfaces, orders, reports and vendor coordination.

Systems we've worked with

How we work

  1. 1

    A call

    Tell us what's broken or what keeps slowing the team down.

  2. 2

    A written proposal

    The scope and the price, agreed before any work starts.

  3. 3

    Fixed and documented

    We do the work, then hand over notes your team or your next vendor can follow.

Who you're working with

One team: 15+ years in radiology IT and 10+ in software, infrastructure and security, so the reading room and the code get fixed together.

Felix Garcia

Radiology IT

  • CTO and COO of Dextro Imaging Solutions in Tampa, which supplies radiology hardware, software and reading workstations.
  • 15+ years running imaging IT: enterprise imaging director at AdventHealth, IT director at Envision Healthcare for a radiology group of 50+ radiologists, enterprise imaging administrator at Radiology and Imaging Specialists.
  • Led a PACS and dictation rollout across 17 facilities and migrated over 10 million studies from five PACS into one.
  • Connected systems from Agfa, GE, Philips, Intelerad, McKesson, Hologic, MIM, MagView and Clario.
  • Ran US implementations of Ultromics' cardiology AI platform, from clinics to enterprise hospitals.
  • MCSE, CCNA, A+, Six Sigma Black Belt.
Felix Garcia on LinkedIn

Jorge Valdez

Software, infrastructure and security

  • 10+ years across hardware, software, infrastructure, security and AI.
  • Founding engineer at an AI security company, working with Fortune 50 customers.
  • Built and scaled production systems on AWS and GCP for 100K+ users.
Jorge Valdez on LinkedIn

You work with us directly, not a ticket queue. The record above is our experience outside PACS Desk, not PACS Desk client work.

Questions

Do you replace our PACS or IT vendor?

No. We work alongside them and take the problems that fall between vendor support, general IT and the reading room.

Are you a teleradiology reading service?

No. We're IT and software people. We keep your radiologists' systems working; we don't read studies.

What does it cost?

It depends on the scope. After a short call you get a written proposal, so you know the price before any work starts.

Where do you work?

We're based in Tampa Bay and come on site, traveling when the work needs it. Remotely, we work with practices and imaging centers anywhere in the US.

Talk through your imaging IT problem

Send a note, call or email. We'll take it from there.

Send us a note

Please don't include patient information, images or passwords. We'll set up a secure way to share those if needed.